Delete damaged files:
a) Systems Windows 95/98/XP: re-install the program or copy good banks to Program Files.
b) Systems Windows Vista/7/8/10:
locate the folder below on the computer and delete it:
C:\Users\User\AppData\Local\VirtualStore\Program Files (x86)\SGP Systems\SGP Baltie 3\ ,
where User is the user name (computer administrator, etc.).
Notice. If you do not see the \AppDate\Local\VirtualStore folder, you need to set the visibility of hidden folders.
Uninstall Baltie 3 program.
Download and install the latest version of Baltie (3.0.71.121), which already protects standard banks from damage.
Covers both on-line and off-line activation and license check during application startup. Valid for all SGP products (Baltie 3, Baltie 4 C#, Studio C#, SimpleUML). Only the most common and errors are listed.
Error
Meaning
1-7002
Server communication error. Cannot connect to the server. Check your internet connection or firewall settings.
Some firewalls or protection settings on your PC may cause the SGP activation server unavailability.
Try connection test ..., which tries to connect to our activation
services as well as publicly available server. If you can not connect to the SGP activation server or program still shows you this error
(activation server is unavailable), it is enough if you in your firewall or other protective program anable internet communication for
the program that you want to activate (eg SGP.B4.exe etc.).
10-1000
Invalid license code. Check if you have entered the licence code properly. License code is case insensitive.
10-1003
License expired. License validity has expired. You need to purchase license validity prolonging.
10-1004
License activation is denied. License was denied for some reason. Contact us to resolve this situation.
10-1005
Maximum number of allowed activation reached. During non-commandline activation, request for additional activation, with specifying the reason, can be sent.
10-1006
No rights to activate for given UID and password. If you're trying to activate school license, make sure you are registered on SGP server as this school's teacher or student.
10-1201
License is not licensing this product. Check your license if it is released for the product you are activation. In your SGP Account, all licensed products are listed near the license code.
10-2006
Special license is not for student or student cannot activate it. Student must be registered on the SGP server as a student at school with this license. For green license, the student must be allowed to activate it explicitely.
11-1101
Password error. Wrong password or UID. Check your UID and password by logging in you SGP Account. You can ask for new password in the log-in dialog.
11-1102
Generating an activation log
B4, Studio, SimpleUML
When you are unable to activate even when you have checked your connection, your password works (you can log in to your SGP Account) and the licence code is entered properly, you can generate an activation log and send it to us for evaluation so we can help you.
To generate the log, execute the applicatin with the parameter /TA=4.
If you are not familiar with command-line executing of application, do the following*:
1)
Open "Run" dialog from Start menu either by selection Start -> Run or by pressing key combination Win+R. If any text is in the dialog, delete it.
2)
Right-click on the "SGP Baltie 4 C#" icon on the desktop, and select "Properties".
3)
Copy the content of the Target field. It contains the application executable together with it's full path.
4)
Paste it to the Run dialog and add /TA=4 at the end (separate it with space).
5)
When the command looks like "C:\Program Files\SGP Systems\SGP Baltie 4\SGP.B4.exe" /TA=4, run it (press OK button or hit Enter).
6)
After you quit the application, you will find the log named SGP.B4.log on the Desktop.
* SGP Baltie 4 C# was selected as an example, the steps are the same also for SGP C# Studio and SGP SimpleUML.
Information for system administrators
Installation
All products
In order to receive the exit code, the installation must be executed using the complete zipped package. Selfextractor (third-party application) does not return installer's exit code.
Parameters accepted by the installer
/lang=cz
Sets setup language and preconfigures application to run in czech localization, when not specified, default english will be set.
/silent
Passive, unattended installation. User can see progress, but no invervention is required.
/verysilent
Silent installation. No window is shown at all.
/log=logfile
Saves complete installation log. Necessary for determinig possible installation problems as the log contains exit codes from all systems component needed by the application.
where <app> can be SGP.B4.exe, SGP.Studio.exe or SimpleUML.exe.
The password is not transmitted in the open form, but to ensure it's safety (e.g. not store localy in command line history or execution logs) we suggest you to set up temporary password for the purpose of unattended activation.
At least License and Password parameters need to be set.
ppcccc
Transferred activation error from activation error code. pp = error prefix (before the dash) cccc = error number (after the dash)
Errors related to reading/writing the activation data
B3
Registration data write:
> 0 - registration number error
-1 - invalid registration number checksum
-2 - invalid user data checksum
< -1000 - i/o error (i/o error code (=IOResult) is -Result-1000)
The most common error is -1005 - disk write error.
The most probable cause is lack of write permission for the folder BALTIE3,
where the program writes file BALTIE.RDT into the subfolder SGPREG.LIC.
Either set Full Control for Everyone for the folder BALTIE3 (right mouse button -> Properties
-> Security) or log in as Administrator and then activate the program.
Registration data read
-2 - invalid user data checksum
-3 - invalid file format
-4 - invalid registration version (SGP of the version
cannot be used with this registration
-5 - valid registration expiration due to limited duration
-6 - valid registration expiration due to out-of-date condition
-7 - invalid computer (not runnning on the registration computer)
< -1000 - i/o error (i/o error code (=IOResult) is -Result-1000)
IOResult error codes can be found here - http://www.felgall.com/doserr.htm
Allowing network locations
B4, Studio
Dialog box:
Security
The project location is not fully trusted by the .NET runtime. ...
This is security limitation of Microsoft .NET Framework runtime which Baltie 4 / Studio utilizes and that limits .NET Framework code execution from network locations.
We have created and deployed togerher with the application tool called SGP Policy configurator which, in simple way, allows you to add network location to the safe locations.